Returning Furniture and Home Decor
We want you to be happy with your purchase and understand it can take a few days to a few weeks to know if your new items will work for you. We encourage you to make a return or exchange in a timely manner because damaged, worn or altered items may be refused or result in an adjustment to your refund.
We don’t charge a fee for canceling items, even custom items or items made just for you.
Free Return Delivery
We don’t charge a delivery fee for returns or exchanges. However, original delivery charges are not refundable.
In Case of Damage
If an item is unsatisfactory we will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or an exchange.
Credit card purchases will be refunded to the card used. Gift card purchases will be refunded to a gift card. Cash or check purchases will receive a refund check by mail. A receipt is required to return items purchased from our store.
Delight Furniture feels you deserve the best price backed by quality service, and we undertake a variety of measures to make sure that’s what you receive. Most stores have a “guaranteed low price” or some other bold statement followed by a long list of exclusions and disclaimers. We prefer to keep it simple and straightforward.
Delight Furniture guarantees you will not find a lower price on an identical item with comparable terms, services and conditions. We want your business and know we must compete with every other furniture dealer – national chains, “discount” stores, and internet sites like Amazon and Wayfair. We appreciate the opportunity to earn your online shopping trust, and as promised we won’t disappoint.